The rise of Chief Customer Officers (CCO) in FMCG
FMCG is one of the most sensitive sectors to changes in consumer habits. The impact of changing consumer preferences is drawing a new market scenario, and the role of CCOs is to lead the direction of organizations towards a different model of relating with their customers.
Managing hybrid intelligence: China paradigm
Senior executives at any company are aware that their job is to manage human talent in order to achieve company goals. However,
in the AI Era human talent works closely with the “non-human parts” which make up teams and provide increasing value to strategic business processes.